Caspero Casino Games Experience: Slots, Tables

The situation remained pending as the team awaited any potential response from the casino. The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. He noted that no account verification had been requested despite using a welcome bonus. An additional source of hindrance […]

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. When reviewing online casinos, we collect information about their customer support and language […]

The Complaints Team marked the complaint as ‘resolved’ following the player’s confirmation of receiving all funds. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The Complaints Team intervened after the player reported delays despite all documents being verified and a […]